Refund Policy
1. Free trial
New accounts get a 30-day free trial. Nothing is charged to start it — use it to decide whether MyMabna is right for you before you subscribe.
2. Subscription payments
Subscriptions are billed in advance in your local currency, monthly or annually. Because you have full use of the Service for the period you're billed for, we don't refund the unused portion of a billing period, unless required by law.
3. Cancelling
You can cancel your subscription at any time from Settings. Cancelling stops future billing; it does not refund the current period.
4. Closing your account
Closing your account from Settings ends your subscription immediately, not at the end of the billing period: no further charge is taken, and the account becomes read-only at once. The remainder of a period already paid for is not refunded, unless required by law. Your data is deleted 30 days after closure, as described in our Privacy Policy.
5. Errors
If you believe you were charged in error — for example, a duplicate charge — contact support@mymabna.me and we'll review it.
6. Growing past your plan
Reaching your plan's unit cap blocks adding further units until you upgrade or contact us for custom pricing — you are never charged automatically for overage.